Terms of Service

Last updated: 2026-05-11

1. Acceptance of these Terms

By accessing or using this website (ltgsoft.com), or by contacting Lily Technology Group LLC ("LTG", "we") through any channel referenced here — including the contact form, WhatsApp button, Calendly booking link, or the email [email protected] — you agree to these Terms. If you do not agree, do not use the site.

2. Services we offer

LTG provides custom software development, web development, Odoo ERP implementation, cloud infrastructure management on AWS, and related consulting services. The site presents indicative service descriptions and price ranges; the exact scope, deliverables, schedule and price of any engagement are defined in a written proposal and accompanying Statement of Work (SOW) signed by both parties.

3. No engagement without a written agreement

Submitting a contact form, booking a discovery call, or exchanging emails or messages does not create a contract. A binding engagement is created only when both parties sign a written proposal/SOW (electronic signature counts) and LTG has received the agreed initial payment, if any.

4. Pricing on this site

Subscription plans, fixed packages and hourly rates published on this site are indicative. They may be adjusted in a written quote based on actual scope, complexity, urgency, third-party licensing, and applicable taxes. All prices are in U.S. dollars (USD) unless explicitly stated otherwise.

5. Healthcare / HIPAA engagements

For any engagement where LTG processes, stores, or transmits Protected Health Information (PHI) as defined by the U.S. Health Insurance Portability and Accountability Act (HIPAA), a separate written Business Associate Agreement (BAA) must be signed before work begins. Default Terms and standard SOWs do not authorize PHI processing. Pricing for HIPAA-covered engagements reflects the additional controls required and is quoted on a case-by-case basis.

Our BAA template is available for review: Download BAA template (PDF, English) · Versión en español. See our Privacy Policy section 6 for additional detail.

6. Intellectual property

Unless otherwise agreed in writing in the relevant SOW, custom software, designs and documentation developed for a client under a paid engagement are licensed or transferred to the client upon full payment, as specified in the SOW. LTG retains ownership of its pre-existing tools, libraries, frameworks, internal templates and know-how ("Background IP"), and grants the client a non-exclusive, royalty-free license to use Background IP solely as embedded in the delivered work product.

Content displayed on this website (text, code samples, illustrations, the LTG logo and brand assets) is owned by LTG or its licensors and is protected by intellectual-property laws. You may not reproduce, redistribute or create derivative works without prior written permission, except for fair-use citations with attribution.

7. Acceptable use

You agree not to: (a) attempt to gain unauthorized access to any part of this site or its underlying systems; (b) interfere with or disrupt the integrity or performance of the site or the data it contains; (c) use the site to transmit malware, spam, or any unlawful content; (d) scrape, harvest or copy substantial portions of the site for commercial use without permission; (e) misrepresent your identity when contacting us.

8. Third-party services

Some links on this site lead to third-party platforms (Calendly for booking, WhatsApp for chat, our clients' production sites for case-study references). LTG is not responsible for the availability, content, terms, or privacy practices of those third parties.

9. Disclaimers and limitation of liability

This site and the information it contains are provided "as is" and "as available", without warranties of any kind, express or implied — including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. To the maximum extent permitted by applicable law, LTG shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities, arising from your access to or use of this site.

The total aggregate liability of LTG for any direct damages arising from or related to your use of this site, in any twelve-month period, shall not exceed one hundred U.S. dollars (USD 100). Liability arising under a signed SOW is governed by the limitation clauses of that SOW, not by this paragraph.

10. Indemnification

You agree to indemnify and hold LTG harmless from any claim, liability, damage, loss or expense (including reasonable attorney fees) arising out of your breach of these Terms, your misuse of the site, or your violation of any applicable law in connection with that use.

11. Modifications to these Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the site after a revision constitutes acceptance of the updated Terms. Material changes will be announced via a notice on the homepage for at least 30 days.

12. Contact

Questions about these Terms? Write to [email protected].

Lily Technology Group LLC
838 Quindaro Blvd, Kansas City, KS 66101, United States